ERA - File Processing Error - Matching ERA payers not found
	
Problem Description	
When attempting to post an ERA, the following error generates: Matching ERA payers not found for ERA payer number xxxxxxxxx.

Root Cause	
You need to verify that the ERA Payer field is populated for the payer in the Payer Master File in the GS02 segment (GS*HP*xxxx*).

Solution	
To access the Payer Master File, complete the steps below:

    Log into File Maintenance.
    Select Master Files > System > Payers. The Payer List dialog box displays.
    Double-click the appropriate payer. The Modify Payer Information dialog box displays.
    On the Payer Defaults -1 tab, in the ERA Payer Number field, verify the ERA number listed on the Payer matches the ERA number sent in the ERA file. 
    To verify the remittance ERA Payer number matches the Payer open the ERA file and locate the ERA Payer Number that is in the GS02 segment.  This ERA number is located at the top of the ERA remittance file right after (GS*HP*) segment. Type this ERA number in the ERA Payer Number field of the Payer Master File> Payer Defaults -1 tab. Click OK to save changes. 
    In PM, Import the ERA file again.

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 --Experience:   Ambulatory
 --Category:     Practice Management (PM)
 --Topic:        PM ERA